Terms & Conditions
Last updated: 20/11/2025
Welcome to Sylvin. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by Sylvin. Throughout the site, the terms “we”, “us”, and “our” refer to Sylvin.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms.
2. Eligibility
By using our website, you confirm that you are:
• at least 18 years old, or
• using the site under the supervision of a parent or legal guardian.
3. Product Information
We make every effort to display product details accurately.
However, minor variations in color, packaging, or appearance may occur due to lighting, screen settings, or product updates.
We reserve the right to modify product descriptions, prices, or availability at any time without notice.
4. Pricing & Payments
• All prices listed on the website are in Indian Rupees (INR).
• We reserve the right to change prices at any time without notice.
• We accept prepaid payments (UPI, debit/credit cards, net banking) and Cash on Delivery (COD).
• There are no extra delivery charges for COD or prepaid orders.
5. Order Acceptance
We reserve the right to refuse or cancel any order for reasons including but not limited to:
• incorrect information
• suspected fraud
• product unavailability
• repeated COD refusals
If your order is cancelled after payment, we will issue a full refund.
6. Shipping & Delivery
By placing an order, you agree to our Shipping Policy.
Delivery timelines may vary depending on location, courier delays, or unforeseen circumstances.
7. Returns & Refunds
All returns, refunds, and replacements are managed according to our Return & Refund Policy.
Customers must report damaged, leaking, or missing items within 48 hours of delivery.
8. Prohibited Uses
You are prohibited from using the site or products for:
• illegal activities
• fraudulent transactions
• harming our brand or reputation
• interfering with website security
• reselling products without permission
Violation of these terms may result in account suspension or legal action.
9. Intellectual Property
All content on this site—including text, logos, product images, graphics, and designs—belongs to Sylvin.
Copying, redistributing, or using our content without permission is strictly prohibited.
10. Third-Party Services
We may use third-party couriers, payment gateways, or service providers.
We are not responsible for any errors, delays, or issues caused by third-party platforms.
11. Limitation of Liability
Sylvin is not liable for any:
• indirect, incidental, or consequential damages
• losses caused by improper use of products
• delays due to courier or logistics partners
• issues arising from customer misuse or incorrect address details
Our liability is limited to the value of the product purchased.
12. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically.
13. Contact Information
For any questions regarding these Terms, please contact us:
Email: sylvinindia@gmail.com
WhatsApp: +919111954595
